You still have questions about our vacation accommodations at Villaggio Galanu? Then you may find an answer to your question(s) directly here. If not, do not hesitate to ask us the question by phone or via mail. We will be happy to help you and look forward to your visit to our Villaggio in Costa Paradiso.
They will let us know their planned arrival time in writing as soon as possible.
At least 2 hours before your scheduled arrival, confirm (or correct) your estimated time of arrival again by phone. We will welcome you personally, hand over the keys and also personally introduce you to your vacation home.
Arrival is possible from 15.00.
Departure is possible until 10.00 am.
If these times are inconvenient for you, we will try (depending on our current booking situation) to find a suitable solution.
Payment is made by bank transfer to one of our bank accounts. The account details and payment terms are included on our invoice.
Yes, bed linen and towels are provided.
Each cottage has a free parking space at the house.
No, pets are not allowed.
Terms of payment
A deposit of 50% is required at the time of booking. The remaining 50% must be paid 14 days before your arrival. For short-term bookings, the full amount of the trip must be paid at the time of booking (up to three weeks before arrival).
Cancellation policy
For each cancellation received as follows we will charge:
– up to 60 days before the date of arrival 30% of the booking value
– until the 30th day before the date of arrival 50% of the booking value
– until the 14th day before the date of arrival 80% of the booking value
Thereafter, the general principle of 90% of the booking value applies. If you do not arrive at your accommodation, this will be treated as a no-show and no refund will be given.
